Sunrays Surgical – Terms & Conditions

Welcome to Sunrays Surgical! By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

• ✅ These Terms & Conditions govern your use of the Sunrays Surgical online store.

• ✅ We reserve the right to update or modify these terms at any time without prior notice.

• ✅ Continued use of our services means you accept any changes made.

2. Account Responsibility

• ? You may be required to create an account to place orders.

• ? You are responsible for maintaining the confidentiality of your login credentials.

• ? Any activity under your account will be considered your responsibility.

3. Product Information

• ? All product descriptions and images are for informational purposes only.

• ? We strive to ensure product accuracy but cannot guarantee all content is error-free.

• ? Prices are subject to change without notice.

4. Orders & Payments

•  We accept secure online payments via various methods (Bank Transfer, Easypaisa, JazzCash, etc.)

• After placing an order, you will receive a confirmation message with details.

• We reserve the right to cancel any order due to payment issues or stock limitations.

5. Shipping & Delivery

•  Delivery times are estimated and may vary due to location and courier service.

•  Ensure your delivery address and contact details are correct.

•  Risk of loss passes to the customer upon handover to the shipping carrier.

6. Returns & Refunds

•  We offer a 15-day return policy in accordance with our Return Policy.

•  Returned items must meet the conditions listed in our return guidelines.

•  Refunds will be processed after item inspection and approval.

7. Prohibited Activities

•  Misuse of our website or products

•  Attempting to access other user accounts

•  Engaging in fraudulent or illegal transactions

•  Copying or distributing our content without permission

8. Intellectual Property

• © All content on our website (text, graphics, logo, images) is the property of Sunrays Surgical.

•  No material may be reused or reproduced without express written permission.

9. Customer Support

• ? We’re here to help!
  Reach out to us via WhatsApp at +92 318 4134411
  (Support Hours: Mon–Sat, 10 AM – 6 PM)

10. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

• Any disputes shall be resolved through mutual understanding and, if needed, through local courts.

By using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.