Free Delivery Across Pakistan – Because You Deserve the Best
At Sunrays Surgical, we believe in serving you completely. That’s why we are proud to offer FREE SHIPPING on every order, with no minimum purchase required. Your trusted medical supplies are delivered to your doorstep at no extra cost, because your well-being is our priority.
We strive to process and dispatch all orders within 1-2 business days (Monday to Saturday, excluding public holidays) after your payment is confirmed.
Orders placed after 12 PM PKT or on Sundays will be processed on the next business day.
To ensure reliable and wide-reaching delivery across Pakistan, we partner with several trusted services:
MNP
Postex
TCS
Leopards Couriers
Pakistan Post Office (To reach the most remote areas)
We select the most efficient carrier for your location to ensure timely delivery. Most of our partners provide tracking so you can follow your order's journey.
Once dispatched, your order will typically arrive within these timeframes:
| Shipping Destination | Estimated Delivery Time |
|---|---|
| Major Metros (e.g., Faisalabad, Lahore, Karachi, Islamabad, Rawalpindi) | 2-3 Business Days |
| Other Main Cities (e.g., Multan, Sargodha, Gujranwala, Peshawar) | 3-5 Business Days |
| Remote / Rural Areas (Often via Pakistan Post) | 5-10 Business Days |
Please Note: These are estimates. Unforeseen circumstances like weather, courier delays, or holidays may occasionally impact delivery. Pakistan Post deliveries to remote locations may take longer.
Enjoy Complimentary Delivery: Every single order, regardless of its value, qualifies for free shipping. There are no hidden charges or minimum cart values.
Nationwide Coverage: This offer is valid for all delivery addresses within Pakistan.
For orders shipped with MNP, Postex, TCS, and Leopards, you will receive an SMS/email with a tracking number to monitor your package in real-time.
For Pakistan Post shipments, a tracking number will be provided where available, though updates may be less frequent.
Inspect the Package: Please check the parcel for any visible signs of damage or tampering upon delivery.
Do Not Accept Damaged Goods: If the package appears severely damaged, crushed, or open, you have the right to refuse acceptance. Please contact us immediately if this happens.
Report Issues Promptly: For any wrong or missing items, notify our support team within 24 hours of delivery.
Accurate Address is Key: Please ensure your shipping address is correct and complete. We are not liable for delays or losses due to incorrect addresses provided by the customer. Re-shipping in such cases will require a new order.
Failed Delivery Attempts: If a delivery fails repeatedly due to an incorrect phone number, recipient unavailability, or refusal to accept, the order will be returned to us. The product cost will be refunded, but the order will be closed.
Our customer support team is ready to assist you with any queries about your order's delivery.
📞 Phone: 0318-4134411 | 041-8787837
📧 Email: info@sunrayssurgical.com
💬 WhatsApp: +92 318 4134411
Thank you for choosing Sunrays Surgical. We are honored to serve you.
