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At Sunrays Surgical, your privacy is a sacred trust. We are committed to protecting your personal information with the same integrity and care that defines our products. This policy details how we collect, use, and safeguard your data when you visit https://sunrayssurgical.com .

1. Information We Collect

To provide and improve our services, we collect information that you provide directly to us and through automated technologies.

  • Personal Identifiers: Your name, email address, phone number, and shipping/billing address.

  • Commercial Information: Details of the products you purchase, your order history, and preferences.

  • Payment Information: Your payment details are securely processed by trusted third-party payment processors. We do not store your full credit card information on our servers.

  • Technical Data: Your IP address, browser type, device information, and how you interact with our website, collected via cookies and similar technologies.

2. How We Use Your Information

We use your information for clear and legitimate business purposes:

  • To Fulfill Your Orders: Processing your payments, arranging shipping, and providing you with invoices and order confirmations.

  • To Communicate With You: Responding to your inquiries, providing customer support, and sending you important account or order-related updates.

  • To Improve Our Services: Analyzing how customers use the website to improve our product offerings, user experience, and marketing strategies.

  • For Marketing (With Your Consent): Sending you promotional messages and newsletters about new products and offers. You can opt-out at any time.

  • For Security & Fraud Prevention: Protecting our website and business from malicious activity.

3. How We Share Your Information

We value your trust and do not sell or rent your personal data to third parties. We only share your data in the following circumstances:

  • With Service Providers: Trusted partners who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These partners are contractually obligated to handle your data securely and confidentially.

  • For Legal Compliance: When required to disclose information by law or in response to valid legal requests by public authorities.

4. Cookies & Tracking Technologies

We use Cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can control cookie settings through your browser, though disabling them may limit some website functionalities.

5. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Our website uses SSL encryption, and we adhere to industry standards to keep your information safe.

6. Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you.

  • Correct any inaccurate or incomplete data.

  • Request Deletion of your personal information, subject to certain legal obligations.

  • Opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

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